• In order to open patterns or the PDF's of the tutorial, you need a program that opens PDF files; Adobe Acrobat Reader being a reliable example. You can download this free of charge on the Adobe website.
  • For some tutorials, the patterns are stored separately from the sewing instructions in a ZIP file.
    ZIP files are 'compressed' files. In order to successfully open these ZIP files, you do not usually need an extra program: a laptop/computer will automatically unzip these files if you want to open them after the download.
    If you want to open the files on the Tablet/IPad, then you'll need an app which can extract files (eg winrar.exe or similar). You should be able to find this in your app store.

If you're still having issues then don't hesitate to write us a message here and we'll make sure to respond with a solution as quickly as possible!