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Knowledge base
Current Announcements
NEW LOOK MAKERIST !
3
Why does makerist look different now?
What will change for makerist customers?
Do makerist and The Creative Club (TCC) belong together?
Payment
Was my payment successful ?
1
Was my payment successful ?
Shipping and delivery
General information about shipping
1
Where can I get my makerist material delivered ?
Returns and claims
How can I return digital products?
0
How can I withdrawal materials?
0
Coupons and Discounts
Gift Coupons
1
Makerist Gift Coupons are available for everybody!
Discounts
2
How can I redeem a discount code?
How long is a Makerist discount code valid for?
MakeristAR App
Download the app
6
What is MakeristAR ?
Where can I download the MakeristAR app?
Is the MakeristAR app free ?
I don't have an iPhone, but I have an iPad. Can I still use the application?
I have an old iPhone. From which software version (iOS) is the application available?
View all 6
Connect to the app
2
How do I register or login to the application?
Why didn't I receive a login email?
Buy an AR pattern
5
How much is a pattern for the AR app?
Can I transfer my ebooks already purchased from Makerist to the application?
Can I transfer any ebook from Makerist to the MakeristAR application?
Where can I find the AR patterns I bought?
I don't see any AR patterns in the application. What can I do?
Start transfering the pattern
4
What is an anchor ?
Where can I find the anchor ?
How do I transfer a pattern to my fabric?
It is not easy during the transfer of the pattern to have only one hand free. What can I do?
Error messages/Improvement requests
4
When will the application be available for Android?
An error occurs in the application, the application jams or crashes. What should I do?
Will I also be able to watch my video courses in the application?
I have suggestions for improvement. Who can I contact?
Problems & Help
A file is missing
6
I can't download my pattern - the file seems to be broken and I get a error message.
I downloaded the pattern but cannot open or read it?
Parts of the pattern/tutorial are missing?
I can't open the ZIP file?
No PDF or ZIP file included?
View all 6
Patterns and eBooks
General Information
3
Where can I find my purchased patterns?
Will I receive the pattern and tutorial?
How do I sell my own patterns on Makerist?