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Download the app
What is MakeristAR ?
Where can I download the MakeristAR app?
Is the MakeristAR app free ?
I don't have an iPhone, but I have an iPad. Can I still use the application?
I have an old iPhone. From which software version (iOS) is the application available?
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Connect to the app
How do I register or login to the application?
Why didn't I receive a login email?
Buy an AR pattern
How much is a pattern for the AR app?
Can I transfer my ebooks already purchased from Makerist to the application?
Can I transfer any ebook from Makerist to the MakeristAR application?
Where can I find the AR patterns I bought?
I don't see any AR patterns in the application. What can I do?
Start transfering the pattern
What is an anchor ?
Where can I find the anchor ?
How do I transfer a pattern to my fabric?
It is not easy during the transfer of the pattern to have only one hand free. What can I do?
Error messages/Improvement requests
When will the application be available for Android?
An error occurs in the application, the application jams or crashes. What should I do?
Will I also be able to watch my video courses in the application?
I have suggestions for improvement. Who can I contact?
How do I purchase a product from Makerist?
What payment methods can I use on Makerist?
Why must I specify my name and address when placing an order?
Questions About Current Orders
Why can't I download or view my items?
Problems And Help With Payments.
My payment was cancelled?
Patterns and eBooks
Where can I find my purchased patterns?
Will I receive the pattern and tutorial?
I have a question and/or feedback regarding the content of a pattern. How do I contact the designer?
How do I sell my own patterns on Makerist?
Problems and Help
I can't find my patterns?
I can't download my pattern - the file seems to be broken and I get a error message.
I downloaded the pattern but cannot open or read it?
Parts of the pattern/tutorial are missing?
I can't open the ZIP file?
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Membership and Registrations
Will it cost me to set up an account?
Can I connect to Makerist on my mobile phone or via tablet?
What are my payment options on the Makerist website?
Changes and Problems
Where can I change my address or email address?
I can no longer connect to my Makerist account?
I forgot my password or entered it incorrectly?
I did not receive a confirmation email after changing my password?
Where can I delete my Makerist account?
Coupons and Discounts
Makerist Gift Coupons are available for everybody!
How can I redeem a discount code?
How long is a Makerist discount code valid for?